Cashed Casino KYC: Pass Your Verification Check
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Cashed Casino Verification: Keep Your Payout on Schedule

The moment you ask for a payout, the license requires us to know who you are, and the whole check usually takes 18 hours.

Start the check
Cashed Casino Ltd. holds licence MGA/B2C/888/2016 issued by the Malta Gaming Authority, independently audited by Gaming Laboratories International and iTech Labs.
Before your payout

Who runs your verification, and how long?

By the end of this table you will know who checks you and how long it runs.

Who checks you
Cashed Casino Ltd.
Regulator and license
Malta Gaming Authority, MGA/B2C/888/2016
How long
18 hours
When mandatory
At the latest before your first withdrawal
Questions go to
[email protected]
Minimum age
18+
Checklist walk-through

Four moves to a clean approval

Once you finish these four moves, your file should clear without a second request.

Match the account details
When the verification area opens, match the name and address on your account to your documents; every upload then travels under 256-bit AES encryption.
Sharp copy, quick pass
By the time you reach the upload button, have a sharp photo of your proof of identity ready, all four corners in frame and every line readable.
Flat copy, not tilted
Straight after the identity step, upload your proof of address, a document showing your name and the address on your account, photographed flat, not at an angle.
One wait, then answers
Within 18 hours a decision lands in your inbox; a source of funds question can follow, and it is routine under our license, not an accusation.
Four files

Readable copies, shorter review

At a glance, see what each upload proves and which detail the reviewer needs to read.

Proof of identity

ConfirmsWho you are
Copy must showFull photo page, no glare

Proof of address

ConfirmsWhere you live
Copy must showYour name and address, readable

Payment method screenshot

ConfirmsYour own payment route
Copy must showName on it matches yours
Why Now

The Points Where the Check Arrives

Cuts the worry that a request out of the blue means something has gone wrong with your account.

When a New Card Appears
Your first card or wallet details land and the system sees a new route for money, so proof of identity and a payment method screenshot are asked to tie the account to you.
Clearing the First Cash-Out
The very first cash-out waits for the full set, because the MGA/B2C/888/2016 licence makes Cashed Casino check who is being paid before any money leaves.
Raise a Limit, Send the Papers
Asking for more headroom on your own limits prompts a review, and proof of identity plus proof of address are requested so the change is recorded against a checked account.
One Letter Out of Place
A spelling difference between your account and your passport stalls the file, so we ask for a matching document or a corrected detail before the check can move on.

Routine Licence Work, Not Suspicion

When a payout looks large next to your usual pattern, the Malta Gaming Authority licence held by Cashed Casino Ltd. requires us to understand where the money came from. This is routine AML work applied to many players, and it is not an accusation that you have done anything wrong.

Any one of these can close the question, and the team tells you which fits.

  • Recent bank account statement
  • Payslip or employer letter
  • Sale or purchase agreement
  • Inheritance or gift letter
  • Savings account summary

Three usual causes of a resend

Old date, new upload. The moment your ID passed its expiry date, the document stopped proving who you are today. Photograph the current document, front and back Renew first, then upload the new one

Corners missing from the shot. When a corner of the card slips out of frame, the checker cannot read the number they need. Lay the card flat on a plain surface Fit all four corners inside the frame

One name, one match. At the moment of matching, a surname spelled two ways leaves the checker holding two versions of you. Update your profile before you resend Upload the statement showing the same spelling

At the payout stage

Waiting on a pending check

Clears up the delay most players fear when a payout sits waiting.

Why does the casino want to know where my money came from?+
By mid-morning your withdrawal may pause for a source of funds check, and it is routine rather than personal. Our Malta licence obliges us to understand where deposits come from, so the request reaches every player at some point. Answer it plainly and play carries on as normal.
How long does the check take once I send everything?+
Within 18 hours of a complete set arriving, our team normally has an answer for you. Most files are settled far sooner, though a blurry page or a missing month sends the clock back to zero. Send clear copies and the wait stays short.
One of my documents got refused, so what happens next?+
Rejection is not the end of the road, and a short note from our team explains the reason. Common culprits are a cropped edge, a glare across the photo page, or an address page older than the one we need. Send a fresh copy to [email protected] and the file is queued again.
Which regulator licenses Cashed Casino and under what number?+
The Malta Gaming Authority licenses Cashed Casino Ltd. under MGA/B2C/888/2016, and that licence is why the checks exist. Company number C-68777 sits alongside it, registered at Level 4, Portomaso, Birkirkara. Every document rule on this page traces back to those terms.
What if my name changed since my ID was issued?+
A name change needs both halves of the story, so send the new identity document together with the paper that links the old name to it. A marriage certificate or a deed poll copy closes that gap neatly. Our team matches the chain, then your profile and payout details are aligned.
Do I have to be verified before I can withdraw?+
Yes, the check must be finished before your first payout leaves, and our licence requires it no later than that point. We may also ask earlier, at registration or when your first deposit lands, so keep the copies close. Finishing early means money moves the moment you request it.
Will I be asked for the same papers a second time down the line?+
Sometimes a repeat request lands, and it usually follows a change on your side. An expired document, a new home address or a fresh payment method all refresh the file. We keep what you sent, yet the copy itself still has to be current when we look again.

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